Privacy Policy

Guyana Rhythm & Roots ("the Platform") is operated by Sagacity Network Ltd, a company registered in England & Wales (Company No. 15712287). We are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services.

We may collect the following types of information:

• Account information: Name, email address, artist name, city, country, and profile details you provide during registration.
• Content: Music, images, text, videos, and other materials you upload to the Platform.
• Usage data: Pages visited, features used, content interactions (views, reactions, comments), and device information.
• Transaction data: If you buy or sell products, we collect order details, shipping addresses, and payment references (we do not store full payment card numbers).
• Communications: Messages sent through our messaging system and any correspondence with our support team.

We use your information to:

• Provide, maintain, and improve the Platform
• Create and manage your account and public profile
• Process transactions and deliver products/services
• Send notifications related to your activity
• Moderate content and enforce our terms of service
• Generate aggregated, anonymised analytics and insights
• Communicate important updates about the Platform

Your data is stored securely using Supabase (PostgreSQL) with row-level security policies. We implement industry-standard security measures including encrypted connections (HTTPS), authentication tokens, and access controls.

Work registration timestamps are immutable and serve as proof of creation for rights management purposes.

We do not sell your personal data to third parties. We may share information in the following circumstances:

• Public profiles: Information you mark as public (profile, content, reviews) is visible to all users.
• Service providers: We use trusted third-party services (hosting, payment processing, email delivery) that may process your data on our behalf.
• Legal requirements: We may disclose information if required by law or to protect our rights and safety.
• Marketplace transactions: Sellers receive buyer shipping details necessary to fulfil orders.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at privacy@rhythmandroots.gy.

We use essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising cookies. Analytics data is collected in aggregate form to improve the Platform experience.

The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or through the Platform. The "Last updated" date at the top of this page reflects the most recent revision.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@rhythmandroots.gy
• Company: Sagacity Network Ltd
• Company No.: 15712287 (England & Wales)